Hodophiles Xplore Visas Pvt Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services. By accessing our services or providing your personal data, you consent to the practices described in this policy.
Information We Collect
We collect personal information in the course of providing our visa and travel-related services. The types of information we may collect include:
Personal Identification Information: Full name, contact details (phone number, email address), passport details, nationality, date of birth, and other travel-related information.
Payment Information: Credit/debit card details, billing address, and payment history for processing payments for our services.
Technical Information: IP address, browser type, device information, and browsing behavior when you visit our website.
Communication Information: Any communication you send to us, including emails, feedback, or inquiries made through our contact forms.
How We Use Your Information
We use the information we collect for the following purposes
To Provide Services: To process your visa applications, assist with travel arrangements, and manage customer inquiries or requests.
To Improve Our Services: To better understand your needs and improve our website and customer service.
For Communication: To send important updates, confirmations, or other service-related communications.
For Legal and Compliance Purposes: To comply with legal obligations, resolve disputes, or enforce our terms and conditions.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers: We may share your information with third-party vendors, agents, or service providers that assist us in providing our services, such as payment processors, travel agencies, or visa authorities
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from governmental authorities or law enforcement agencies
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction, subject to this Privacy Policy.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies help us remember your preferences, analyze website usage, and deliver targeted advertisements. You can manage or disable cookies through your browser settings, but this may affect your ability to access certain features of our website.
Your Rights and Choices
You have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to certain legal exceptions.
Opt-out: Opt-out of receiving marketing communications by following the unsubscribe instructions provided in our emails or by contacting us directly.
If you wish to exercise any of these rights or have any questions regarding your personal information, please contact us at the details provided below.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the privacy policies of any external sites before sharing your information
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for the latest information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Hodophiles Xplore Visas Pvt Ltd
B-6, Cabin no. 7, LGF Kalkaji New Delhi 110019
Email: info@hodophilesxplorevisas.com
Phone: +919560186809
By using our services or accessing our website, you acknowledge that you have read and understood this Privacy Policy.